FAQ | Yghor

1. What payment methods do you accept?

We accept a wide variety of payment methods to make shopping easy for you. These include: Credit/Debit Cards (Visa, MasterCard, American Express) PayPal Apple Pay and Google Pay All payments are processed securely, and your information is protected with encryption.
2. Do you offer international shipping?

Yes, we offer worldwide shipping! Shipping rates and delivery times vary based on your location. During checkout, you can select your preferred shipping option, and the cost will be calculated automatically. Please note that customs fees or duties may apply to international orders and are the responsibility of the customer.
3. Can I track my order?

Yes! Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's tracking page.
4. Is my personal information safe?

Yes, your privacy is important to us. We use industry-standard encryption and secure technologies to ensure that your personal and payment information is kept safe. For more information, please read our Privacy Policy.
5. Do you offer free shipping?

Yes, we offer free shipping on orders over a certain amount ($100 or more). This offer is available for standard shipping within [Insert Country]. Please refer to our Shipping Policy for more details.
6. What is your return policy?

We offer a 14 -day return policy for most items. Items must be returned in their original condition, with all tags attached and in the original packaging. To start a return, please contact our customer service team at support@yghor.online for instructions. For more details, visit our Returns & Exchanges page.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.